Mar 26, 2021

In the 2nd episode of our Patient Advocacy Series, we’re talking about how to get the best results from interactions with healthcare professionals.  Before appointments, it’s important to write down any questions you have.  Even if the patient can make his own decisions, it’s useful to have another set of ears. ...

Mar 19, 2021

Being a healthcare advocate for someone you love can be challenging. In the first episode of our Patient Advocacy Series, we’re talking about...talking.  Communication is key.  Everyone needs an advocate, someone who can keep track of information and coordinate with the healthcare team.  The exchange of information...

Mar 15, 2021

The Grief Recovery Institute estimates grief costs U.S. business close to $100 billion annually.  Anthony and Guy Casablanca at Grief Leaders have written the book that every leader needs.  The Dying Art of Leadership: How Leaders Can Help Grieving Employees Excel At Work is the resource that any manager or leader...

Mar 12, 2021

Being the new kid is never fun.  It takes adequate training and lots of support to ensure the success of new hospice team members.  When someone is orienting to agency processes and policies, coworkers need to be patient and be willing to answer questions.  Reducing staff turnover is important not only to agency...

Mar 5, 2021

Are you making the most of your hospice team meetings? We’ve got some great tips for keeping your discussions professional and respectful. Using derogatory terms or labels to describe patients and families will eventually find its way into your care so keep your reporting respectful.  It’s also important to remember...