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Jul 20, 2018

There are times when a patient or family may want to change hospice providers.  In this episode we explain the process to follow for that to occur.

Here are some things to remember: 

  • The patient or family has the right to transfer from one hospice agency to another agency of their choice.
  • A transfer can occur one time in a benefit period (hospice agency is responsible for tracking this, and letting the patient/family know).
  • There are several reasons for transfers - dissatisfied with care, personal connection with someone at another agency, moving to an agency that has a freestanding inpatient unit. 

To learn more about hospice visit our website at for information and resources about hospice, caregiving, self care, and advance care planning.