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Dec 30, 2022

Communication is crucial to creating the best end of life experience possible. We’re talking about what to say, how to say it, and when to say it.  Knowing how to communicate with their end of life workers helps patients and their caregivers to get better care. Patients and caregivers should feel comfortable talking about symptoms to their hospice team and asking questions. The professionals providing care can’t fix problems they don’t know about.  It’s also important to know what concerns need to be reported immediately and what information can wait.  The same holds true for the team members providing the care.  Patients and caregivers can be confused by medical jargon or terms.  Education should be provided in ways that are easy to understand.  Providing information quickly can also be very important.  Any instructions should be clear and concise.  It can be really helpful to leave a set of written instructions in the house for caregivers to reference when they’re providing care on their own.  And don’t forget compliments - saying something positive about the care someone is providing can make their day.  Good communication will influence the quality of care you provide - and the patient’s quality of life.

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